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Privacy Policy

Last Updated: October 2025

Saltway IT Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit saltwayit.com, contact us, or use our services.

1. Who We Are

Saltway IT Limited (Company Number 16581335)
Unit 9, Bermondsey Trading Estate, London SE16 3LL
Email: info@saltwayit.com
We are registered in England and Wales.

2. Information We Collect

We may collect and process the following personal data:

  • Identity and contact details: name, company, phone numggber, email address.

  • Technical data: IP address, browser type, operating system, referring URLs.

  • Usage data: pages visited, time spent on site (via Google Analytics).

  • Communications: messages sent via contact forms or email.

3. How We Collect Information

  • Directly from you (contact forms, emails, phone calls).

  • Automatically through cookies and analytics tools (Google Analytics).

4. How We Use Your Information

We use your data to:

  • Respond to enquiries and provide requested information.

  • Deliver and manage our IT and telecoms services.

  • Improve our website and client experience.

  • Send updates or marketing (only where you have consented).

  • Comply with legal or regulatory obligations.

5. Legal Basis for Processing

We process personal data under one or more of the following bases:

  • Contract: to perform our obligations when you engage our services.

  • Consent: when you opt in to receive marketing or updates.

  • Legitimate interests: to improve services and maintain business relationships.

  • Legal obligation: to comply with UK laws and regulations.

6. Data Retention

We keep personal data only as long as necessary for the purposes described above or to meet legal requirements.

7. Sharing Your Data

We may share limited data with trusted third parties who assist us in operating our business, including:

  • Google Analytics (website analytics)

  • Microsoft 365 and telecom partners for service delivery
    All partners are required to handle data securely and in accordance with UK GDPR.

We do not sell or rent personal information to third parties.

8. Your Rights

Under the UK GDPR, you have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing.

  • Request restriction or portability of your data.
    To exercise any of these rights, contact info@saltwayit.com.

9. Cookies

Our website uses cookies to improve functionality and analyse traffic through Google Analytics.  You can adjust your browser settings to refuse cookies if you prefer.

10. Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always appear on this page.

12. Contact Us

Questions, comments, or requests regarding this Privacy Policy should be sent to: info@saltwayit.com